Business

How 7 Business Leaders Are Redefining Collaboration During COVID-19

The nearly universal shift to remote work that occurred at the onset of the COVID-19 pandemic forced organizations to adapt their collaborative processes or perish. In the months since, business leaders have struggle to not only sustain productivity, but also to preserve company cultures while leading dispersed teams through heightened uncertainty. Now, as some employees head back to the …

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Businesses’ Greatest Risk Is The One They Never See

In The Fifth Risk, author Michael Lewis explores the seen and unseen functions that otherwise unconsidered government bureaucracies perform to keep the business of daily life ticking over uninterrupted. The titular risk, the one that preoccupies the author and, by the end of the book, the reader, is the risk that these agencies do not account …

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A New Normal: Smart Businesses Must Re-Imagine CX To Manage And Thrive During The COVID-19 Pandemic

Let’s begin with a wish for good health for all our readers, community and world. That’s the most important thing!  Let’s face it: The plague is here. And its impact has been fast and furious. Whether you believe that COVID-19 (novel coronavirus) is as bad as may be forecast (G-d forbid it be that bad, …

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5 Ways To Get Your Business Ready For The New Normal

The coronavirus pandemic has fundamentally changed the way businesses operate in the U.S. Even as lockdowns and business closures are easing in many areas, the effects are going to be with us for a long time. Changes like social distancing, protective masks, and increased virtual approaches to minimize personal contact would have seemed like something …

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From Surviving To Thriving: How To Reinvent Your Business After Covid-19 And Beyond

When the Covid-19 pandemic hit the United States in early March, the specialty medical services startup Faebris was in the process of renovating a new office space. Given its focus on infectious diseases, with an emphasis on patients with HIV/AIDS whose immune systems are already weakened, the Atlanta-based company knew it needed to move quickly …

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The Number One Thing Every Small Business Can Do To Thrive Now

If you want to survive and thrive in a small business during the pandemic, the number one thing you can do is to pivot to a digital-first mindset. That’s the upshot of the VISA Back to Business Study, which looks at how consumers and small businesses—from tiny one-person ventures to job-creating employers—are adapting to the …

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