A New Normal: Smart Businesses Must Re-Imagine CX To Manage And Thrive During The COVID-19 Pandemic

Let’s begin with a wish for good health for all our readers, community and world. That’s the most important thing!  Let’s face it: The plague is here. And its impact has been fast and furious. Whether you believe that COVID-19 (novel coronavirus) is as bad as may be forecast (G-d forbid it be that bad, …

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